I was in the queue to get out of car park in the middle of the day (no peak hours) for 30 mins… meaning I had to pay more at the exit…

so expensive for no reason

2 weeks ago we were stuck in this carpark for 2 HOURS! There was a problem at the gates and the company refused to open the gates for everyone making people wait over 2 hours to leave the carpark on a Friday night. It was becoming dangerous as people were running down the ramps, beeping horns etc. Both times when we rang the company this was completely disregarded and we were told to just be patient! 2 HOURS IS UNACCEPTABLE!!! We rang the police as people were getting aggressive and the company wouldn't open the boom gates as this would risk them losing revenue, obviously happier for people to be running around the carpark, and condoning road rage as well. They then asked us to pay an additional $6 at the exit. We didn't, but this goes to show how long we were stuck in the carpark! When we rang the company the second time as it was after hours I was assured my details had been put in an email to head office and was told I would be contacted on the Monday. To this day I have not been contacted!

Excellent parking facilities